All Bushwalker Bags in our standard product line are warranted against defects in workmanship for as long as the original owner owns the product. The product will be repaired or replaced at no charge to the customer. 

Call for details on how and where to send the bag for warranty work. 

We offer a repair and refurbish service for items damaged by excessive wear and tear. Non-warranty repairs include zippers, handles, wheels, and torn or worn fabric panels. For more detailed information on this service, click here.   

Diversa Products Group does not warranty, and will not accept defective product that has been abused, been in an accident, altered, misused, or where normal wear and tear has taken place. The warranty is also voided if someone other than Diversa Products Group performs repairs on said product. Diversa Products Group shall in no event be responsible for consequential or special damage nor for shipping costs. This warranty is expressly in lieu of any other express warranty. Any implied warranty, including any warranty of merchantability or fitness shall be limited in duration to the duration of the express written warranty hereinafter set forth. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.